Shipping policy
Shipping Policy
We take great care in preparing and shipping every order, ensuring that each piece is packaged securely and handled with love and attention throughout the process.
Order Processing
All orders are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking details where available.
Shipping Destinations
We currently ship both within the European Union and internationally.
If you have any questions regarding shipping to your location, please contact us at hello@approvedbymarx.com before placing your order.
Shipping Methods & Delivery Times
Delivery times vary depending on destination and carrier. Estimated delivery times are provided at checkout and are indicative only.
Please note that delivery times may be affected by factors outside our control, including customs processing, carrier delays, or local service disruptions.
Shipping Costs
Shipping costs are calculated at checkout based on destination, package size, and weight. Any applicable shipping fees will be clearly displayed before you complete your purchase.
Customs, Duties & Taxes
For international shipments outside the European Union, customs duties, import taxes, and other charges may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
We recommend checking with your local customs authority for further information prior to ordering.
Packaging & Care
All items are vintage and pre-owned, and we package each order with care to ensure safe transport while respecting the character and integrity of the piece.
Shipping Damage & Lost Parcels
Please inspect your order immediately upon delivery.
If your item arrives damaged during transit, or if your parcel appears to be lost, please contact us within 48 hours of delivery (or the expected delivery date) at info@approvedbymarx.com, including photographs where relevant. We will work with the carrier to investigate and determine an appropriate resolution.
Incorrect Shipping Information
Please ensure that all shipping details are correct at checkout. We cannot be held responsible for delays or losses resulting from incorrect or incomplete address information provided by the customer.
Questions
If you have any questions regarding shipping, delivery, or logistics, please contact us at info@approvedbymarx.com, We are always happy to help.